Contact support
Last updated August 30, 2026
Need help with your Apollo Group TV subscription, setup, or service? Our support team is available to answer your questions and help you resolve any issues as quickly as possible.
How to reach us
You can contact Apollo Group TV by email at support@apollotv-iptv.com or message us on WhatsApp at +1 (902) 905-6036. When contacting us about an existing order, please include the email address or phone number used for your purchase and a brief description of the issue so we can assist you efficiently.
Before you buy
You are welcome to contact us before purchasing a subscription. Our support team can answer questions about available plans, subscription duration, compatible devices, setup requirements, and general service information. You do not need an active subscription to contact us before placing an order.
If it stops playing
If you experience a problem with your subscription, please contact our support team and tell us which device and application you are using, when the problem started, and what you see on your screen. We may ask you to check your internet connection, restart your device or application, or follow troubleshooting instructions so we can identify and resolve the issue.
What we will never ask you for
Our support team will never ask you to send your full payment card number, CVV security code, online banking password, email password, or other sensitive account passwords through WhatsApp or email. For your security, never send passwords or complete payment-card credentials in a support message.