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Setup guides

What happens after you order, and what to do if something will not play.

  1. Choose your deviceFind it below. Every guide is three or four steps, and none of the ten takes longer than six minutes.
  2. Get your loginWe send it by hand after you order — a person, not a form, usually over WhatsApp.
  3. Connect and streamInstall the player named on your device's card, enter the login once, and that is the job done.

10 guides shown

Roku: Roku has no player app, so this one runs through a phone. If you are buying a device for this, buy any other one on this page.

What happens after you order

How your details arrive

By hand, to the contact you gave us — usually over WhatsApp. Nothing is automated, so if you have not heard from us, message us at contact rather than waiting.

What you will need

The device you want to watch on, an internet connection that can carry video, and the details we send you. Ask us before you order if you are not sure your device is supported — we would rather answer than refund.

If something will not play

Message us on Live chat and email with the device and what you are seeing on screen. We answer 24/7, usually under 30 minutes.

Still not sure?

Ask before you buy. Tell us what you own and we will tell you whether it works — a better answer than any list on a page.

We answer 24/7, usually under 30 minutes.